General Data Protection Regulation
Bluechip Warranty Ltd is a Data Controller, and currently works within the DPA (Data Protection Act 1998) guidelines.
The DPA (Data Protection Act 1998) will be replaced by the GDPR (General Data Protection Regulation) on the 25th May 2018, and as such, the information that we hold will be recorded and processed in line with this new General Data Protection Regulation (GDPR).
We will not share your information with any other organisation, other than one third party business partner, of whom supplies a service for Bluechip Warranty Ltd relating to a breakdown service benefit.
Both ourselves and our breakdown partner will only use your data for the express purpose for which it was given, namely administering your vehicle warranty, administering your breakdown service, along with relevant customer service activity.
Upon transferring your data to our breakdown service partner, we will only supply the minimum information, in order that they can fulfil their service obligations to you, and this information will not be kept for longer than is required.
We only hold the minimum information necessary.
We retain your personal information while you are a customer of Bluechip Warranty Ltd, and for a period of time thereafter, as will be reasonably necessary for administrative, legal and regulatory purposes.
Your personal data will be kept on secure servers to which only authorised personnel have access.
We do not use your information for activities such as renewal or re-solicitation of other products
Viewing Your Information
You are entitled to know what information we hold about you.
We will supply this data within 14 days of making a request, and this will be supplied free of charge
You can request this information by writing to the Data Controller, at Bluechip Warranty Ltd, Diss Business Hub, Diss Business Park, Hopper Way, Diss, Norfolk IP22 4GT.
What we request of you
Please help us keep your information up-to-date
The information that we hold, will be that as entered by your selling dealership, on to our online system.
Bluechip Warranty website
If you complete our contact form and submit the information to us for action, then this will be recorded to allow us to respond to your enquiry accordingly.
During browsing of our website, we use our own and third-party cookies (a file stored on your computer).
A cookie is a small text file placed on your computer by our web server, this can later be retrieved by our web server to save you from having to re type certain information.
Cookies are frequently used on web sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser (Internet Explorer / Google Chrome / Firefox etc.).
However, turning off cookies for our website will mean that certain areas of our website will not be accessible or function correctly.
How we handle e-mail
We will retain any e-mail content that you send to us, if we believe that we have a legal requirement to do so. Your e-mail message content may be accessed by staff members of Bluechip Warranty Ltd for security purposes. Responses to such emails will also be retained.
Disclosure of Information
We do not collect and pass on any information that you supply to any third-party, other than to our breakdown service provider. Other than this, all disclosed information will only be used for customer service and administration purposes of Bluechip Warranty Ltd.
The Data Controller
Bluechip Warranty Ltd,
Diss Business Hub,
Diss Business Park,
Bluechip Warranty Ltd
Registered in England No: 9332314
VAT No: 204 5362 40